Privacy Policy

How we use your personal information

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

This privacy policy is for this website [www.mrrichardbaker.com] and [www.mrrichardbaker.co.uk]. This fair processing privacy policy notice explains why information about you is collected and how it is used.

Personal information you provide

Users contacting us through this website do so at their own discretion, and provide any such personal details requested, at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

The following types of personal information may be collected and processed:

• Contact information: Including your name, address, email address, and telephone number.
• Communications: Any correspondence or communications you have with us, including through email, phone calls, or other channels.

How we use your information

We may use your personal information for the following purposes:

• Providing services: To provide medical services and treatments, including appointment scheduling, medical consultations, and follow-up care.
• Communication: To respond to enquiries, communicate with you regarding your appointments, treatment plans, and other relevant information.
• Legal obligations: To comply with our legal and regulatory obligations, including reporting requirements and responding to legal requests.

Disclosure of your information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our Site, conducting our business, or providing services to you. These parties are obligated to maintain the confidentiality of your information.

We may disclose your personal information to third parties in the following circumstances:

• Service providers: We may share your information with third-party service providers who assist us in providing medical services, processing payments, or managing our website.
• Legal requirements: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.
• Consent: With your consent, we may share your information with other third parties for marketing or promotional purposes.

How we protect your information

We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Downloads and media files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

External website links and third parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites). Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://bit.ly/34r0i88). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Your rights

Under the GDPR, you have certain rights regarding your personal information, including the right to:

• Access: Request access to your personal information and information about how we process it.
• Rectification: Request that we correct inaccurate or incomplete information about you.
• Erasure: Request that we delete your personal information under certain circumstances.
• Restriction: Request that we restrict the processing of your personal information under certain circumstances.
• Data portability: Request a copy of your personal information in a commonly used, machine-readable format.
• Object: Object to the processing of your personal information under certain circumstances.

Contact us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact:

Baker Orthopaedics Ltd.
25 Cotham Park,
Redland,
Bristol  BS6 6BZ

Changes to this Privacy Policy

Effective date: 12 January 2025

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this Privacy Policy periodically for the latest information.